top of page

Privacy Policy

Who we are and what we do

We are a Florist and arts and plants shop, located at Unit 2, 63 High Street, Edenbridge, Kent. TN8 5AL. Our email is, our mobile is 07920774474, contact is Sarah Mirianashvili. This privacy policy relates to the information collected by Sepal through our website and in our shop. We only collect data about you as part of our normal business activities as a retailer of flowers,arrangements, plants, gifts and sundries.

What type of information we may collect or store

We may collect the following types of information about you: Name, address, name and address of delivery recipient, phone numbers and emails.

Why we collect and store this information

We collect and store this information primarily so that we can fulfill any agreement we enter into with you to supply and/or deliver flowers or other gifts. We might also contact you to try to improve the service we offer by requesting feedback.

Storage of your information

Your information will be stored on our private computer, which is only accessible by Sepal staff. Our online information will be backed up on the cloud by Wix, who use some cookies to monitor traffic on our website. Some information may be recorded on paper in store, for example for orders taken. This information will be kept securely and retained as required for completion of the transaction and accounting purposes. Otherwise paper records will be shredded.

When and why we might share your data

Your information is not used by us for commercial benefit and will not be shared with third parties, it is purely to enable us to supply the goods and services we have agreed with you and to improve our service to customers.

Use of Cookies

Our website provider uses cookies to monitor traffic on our website. This is purely so that we can understand where improvements may be made in our website. Sepal is not monitoring your browsing activity outside of our own website and is not using your information to obtain and commercial gain.

Reviewing, updating or deleting your data

At any time you can make a request to review, update, amend or delete data we may hold on you. We will do this promptly unless there is a legal reason why we need to retain this information, eg. We are obliged to keep invoices and transaction data. We may contact you at intervals to confirm whether you wish to remain in our records and to check that information remains correct.

bottom of page